we work a bit differently to other online retailers in that we are an online catalogue and not an online store. As such our items may not be in stock at all times. We are a small team and have in-store customers as well as online customers.
You place an order for the items you would like, you do not make payment at this time.
We receive your order and one of our staff will check all our stock levels and supply you with items in stock.
We supply you with a quote, offering substitutions where possible for out of stock items. Please check your quote carefully for price changes and substitutions.
If you are satisfied with the quote, then you will make payment via EFT only using your account number or quote number as a reference.
We will dispatch your order with THE COURIER GUY as soon as possible after receiving payment. Delivery generally takes 3-4 working days.
Minimums: 1kg per stone for all tumbled stones 10kg for 76 Mix (this can be a mix of sizes) 0.25kg for all rough stones Value: R1000 per order excl VAT
Discounts: 5% on orders over R2500 excl VAT 10% on orders over R5000 excl VAT
Prices: Quote in Rand, ex-factory. Subject to change without notice. VAT is not included.
Lead Times: Wholesale goods: 2-3 working days. Tumbled Stone: 7-10 working days When you receive your quote all the the items on the quote are ready for dispatch.
Shipping: Shipping nationally is with The Courier Guy, delivery takes approximately 3-4 working days on economy service.
Returns: We will accept returns within 10 days provided that the whole batch is unsatisfactory (rough and tumbled stones)